Книга What's the Secret?. To Providing a World-Class Customer Experience читать, слушать аудиокнигу, купить онлайн на сайте

Автор John R. DiJulius, III

What's the Secret?. To Providing a World-Class Customer Experience

Цена :2487.28 руб.

Отрывок


Аннотация

What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.

Жанр: зарубежная деловая литература, клиентский сервис, работа с клиентами

What’s the Secret?. To Providing a World-Class Customer Experience

Post navigation


Добавить комментарий

Ваш адрес email не будет опубликован.